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As a regulated financial institution, we're required to collect your tax residence information. Depending on your country, we may require a tax identification number (TIN) to confirm your tax status. To check what your country's TIN is, visit this FAQ.

You're typically considered a tax resident where you live or reside for 6 months of the year. Most people live at a single tax address. If you have 2 or more fixed addresses in different countries, then you may be considered a tax resident in multiple jurisdictions.

Your account may be limited if you fail to provide the required tax residence information.

All tax residences must be declared. To find the correct format of the tax identification number (TIN) you need to submit, you can check the OECD website. To update your tax residencies in-app:

• Tap your profile icon in the top-left corner
• Tap ’Account’
• Tap ‘Personal details’
• Tap ‘Tax residencies’
• Tap ‘Add’ to add a new country, or the pencil icon to update your TIN
• For a country that you no longer pay taxes in, tap the pencil icon next to that country and tap ‘Delete tax residence’

If you don't have a TIN because you're a student, intern, temporary resident, diplomatic staff or a relative of diplomatic staff, you may be eligible for an exemption:

• Tap your profile icon in the top-left corner
• Tap ’Account’
• Tap ‘Personal details’
• Tap ‘Tax residencies’
• Tap the pencil icon next to the country
• If eligible, you'll see ‘I can’t provide it now’
• You can then select the relevant reason for not having a TIN

If you don't see the ‘I can’t provide it now’ option, you'll have to provide your TIN.

Under the Common Reporting Standard (CRS) and the Foreign Account Tax Compliance Act (FATCA), we need to collect certain tax-related information to identify whether an account holder qualifies as a reportable individual.

CRS was developed by the Organisation for Economic Co-operation and Development (OECD). It requires participating jurisdictions to obtain information from their financial institutions and exchange that information with other jurisdictions annually. For more details on CRS, visit the OECD website.

FATCA is a United States legislation that requires foreign financial institutions to obtain information about the foreign financial assets held by US citizens. For more details on FATCA, visit the IRS website.