Need a hand?

Just pop your question below to get an answer.

How is my previous 30 day crypto trading volume calculated?

We combine the value of your trades made over the past 30 days, and calculate which pricing tier it falls into.

Volume calculation is done over a 30-day rolling period, and it's calculated to the minute.

This means that if you place a trade on 6 February 2024 at 15:15 GMT, this trade will be included in your 30-day rolling volume until 7 March 2024 at 15:14 GMT.

Follow the below instructions to see what tier you're currently on and your 30-day trading volume:

  1. On the 'Crypto' home tab
  2. Tap the 'More' button with three dots
  3. Select 'Exchange fee'
  4. Here you'll be able to see your current tier, 30-day trading volume, and tiers on other plans if you wish to upgrade

If you make a transaction that results in you moving up to a new tier, the fee that applies to that transaction will be the fee of the tier you're currently on, not the fee of the new tier you would be on after your trade.

Please be aware that for customers on Standard and Plus plans, you will be charged the greater of the percentage-based fee or a flat minimum fee, regardless of what tier you are on. More information on these fee structures is available in our Terms & Conditions.