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How can I resend an invitation or invite my shareholders or directors?

  • Go to your application, or to the Request tab
  • Enter the section Business Owners
  • Add the director/owner to the list
  • Click on their name to send an email or share a link to invite the person to complete the profile

If their first attempt to verify identity failed:

  • That person will receive an email informing that details are missing
  • They then have 14 days to submit the remaining details using the previous link sent or the email they received
  • If this period expires, the applicant can delete the person and add them again to immediately send a new invitation

If the Business Owners section is no longer available during this process please contact our support team.

Related articles:

Proof of Shareholders structure

Requirements for directors and beneficial owners

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