Card customisation
When ordering a card in-app, any card with the word 'Customisable' above it can be customised. Any applicable fees will be clearly displayed during checkout.
How to customise a card
In the Revolut mobile app:
- Go to 'Home' on the bottom menu
- Tap the card icon in the top-right corner
- Tap 'Add new' and choose 'Physical card'
- Select a design that's customisable, as indicated by the banner above the design
- Tap 'Get card' and you’ll be taken to the customisation area
- Choose a PIN, verify your address, fees, and hit 'Continue'
Certain card designs are prohibited and will be rejected. These include, but aren’t limited to, designs that show:
- Profanity, offensive racial/prejudicial material
- Nudity or content of a sexual nature
- Political subject of any nature (flags, state symbols, etc)
- Copyrighted content, e.g. characters/cartoons
- Branded or trademarked products/services/logos including abbreviations, acronyms and symbols of any nature
- Depiction of drugs, alcohol, tobacco, firearms, weapons, military equipment
- Content which may be determined to be socially unacceptable or illegal
- Solicitations, including telephone numbers or services of any nature, URLs
- Depiction of or reproduction of any currency
- Non-Latin alphabet
- Religious content (positive or negative)
You’ll receive a notification when your design is approved or declined.
Card received without customisation
If you received your card with the incorrect design, please terminate it and order a new one in-app:
- Go to 'Home' on the bottom menu
- Tap the card icon in the top-right corner
- Select the card and tap 'Settings'
- Scroll down and select 'Terminate card'
- Once the card is terminated, you can order your new customised card
If you wish to order a special edition or limited design card, visit these FAQs to view the available options and ordering T&Cs.