How do I order a physical card?
To order a physical card:
- Go to the 'Cards' section, by tapping the card icon in the top right
- Tap the '+ Add new' button
- Choose 💳 'Physical card' and your card type
- Create your PIN code
- Provide your address and submit the order
The cost of the card and/or delivery will also be displayed before the checkout.
👉 Make sure the delivery address is correct. You can update your delivery address (you can't change the country) within 1 hour after ordering:
- Head to the cards section, by tapping the card icon in the top right
- Choose your card order
- Tap 'Edit or cancel'
- Tap 'Edit' next to 'Delivery address'
- Update the address and confirm
If you change your mind, you can cancel the card order within 1 hour of ordering:
- Head to the cards section by tapping the card icon in the top right
- Choose your card order
- Tap 'Edit or cancel'
- Tap 'Cancel order' → choose 'Yes, cancel'
- Card order fees will be returned to your account right away
The option to cancel an order will only be visible for 1 hour, while the card hasn't been shipped. If you don’t see this option, it means we can't cancel its delivery any more.