What is the branch migration process?
Branch migration is a process where we transfer customers from our Revolut Bank UAB entity to its national branch, e.g. to a local Irish, Dutch, Belgian, German, or Italian branch of Revolut Bank UAB.
Branch migration allows our customers to receive and use a local IBAN for their Revolut account. It also provides features compliant with local laws and regulations.
By beginning the branch migration process, your account services provider and T&Cs may change from Revolut Bank UAB to your local branch.
Will my account stay the same?
During the branch migration process, your account details, balances, transaction history, and any other relevant information will be transferred seamlessly to your local branch. This makes sure you always have access to your money and account features.
The features of your account and the way it works typically remain the same after branch migration. However, you should get familiar with any specific T&Cs or limitations associated with the branch's jurisdiction (e.g. a country, state, or area where laws and rules must be obeyed).
Do I need to do anything?
We will inform you when your account becomes eligible for migration. The migration will proceed once you provide the necessary information in accordance with local regulations. Detailed instructions will be provided at each step during the process.
You may need to provide additional documents or information, like a national ID, as part of the regulatory requirements of your local branch. This is to make sure we're complying with local laws and regulations.
Once you receive your new local IBAN, we strongly encourage you to update it with all your service providers, linked accounts, and for any recurring payments you have. This ensures that all transactions, such as bill payments and Direct Debits, continue without interruption.
How long does it take to migrate to another branch?
The time it takes to migrate your account may vary depending on the specific jurisdictions involved (the country, state, or area where laws and rules must be obeyed) and the internal processes of Revolut. The branch migration process may also have specific eligibility criteria.
Check our FAQ article for German migration.