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Why was my account closed?

We may close or suspend your account and end your access to Revolut in rare circumstances.

These include (but are not limited to) the situations where:

  • We have a good reason to suspect you're behaving fraudulently, or we believe that you use the Revolut app in a harmful way.
  • You haven't given us the information we requested, or you've provided incorrect or false information.
  • You've broken our terms and conditions in a serious or persistent way.
  • We think that if you continue to use your account, it could damage our reputation or goodwill.
  • We've asked you to repay money and you haven't done so.
  • We have to do so under any law, regulation, court order, or other instructions.

We'll contact you through the Revolut app and e-mail at least two months before we take action on your account.

The specific reason for the account closure will be sent to the e-mail used in your Revolut account.

You can review section 24 in the Personal Terms of Your Revolut Account for a list of additional reasons the account may have been closed by Revolut.