Need a hand?

Missing receipt declarations are used to confirm business expenses when the original receipt is lost or unavailable. They serve as an internal record for your company’s accounting and approval processes, but may not be accepted by local tax authorities as valid proof of spend.

When the feature is enabled, team members can't submit expenses without a receipt. When they select 'no receipt', they're guided to look for secondary evidence, such as a duplicate invoice from the merchant or an online confirmation email.

If they don't have anything, team members will see a prompt to create and sign a declaration in their name. They need to describe what they purchased, and the reason for the missing receipt.

Declaration PDFs are automatically eSealed, which guarantees the authenticity and integrity of the documents origin and content after their creation.

To enable it, you need the Manage Expenses permission. If you have this permission:

• Go to Expenses settings
• Click 'Required fields'
• Select 'Require receipt', and then turn on 'Missing receipt declaration'

Fee expenses and Mileage claims are not subject to missing receipt declaration and can be submitted without a receipt.