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Personal · Referrals · I was invited and I need help

I completed all required steps, but my referrer didn't get a reward. Why?

There are a few possible reasons why your referrer didn’t get a reward:

  1. You didn’t use the invite link from your referrer to sign up. Your referrer can check the Referrals screen to see if the invite was recorded correctly. Learn more in this article.
  2. You didn’t complete all of the required steps correctly. Please make sure that the steps you completed satisfy the criteria described in this article.
  3. If you have just completed the required steps, it can take us a few days to process and pay the reward for the person that invited you.