Need a hand?

As a regulated entity, we're obliged to comply with all relevant regulatory reporting relating to the trading of listed securities. For reporting purposes, each customer who places a trade with a financial institution must provide their identifier.

The national ID you need to provide must correspond to your country of nationality (which may not be the same as the country you currently reside in). We accept many types of national ID, but some are given priority.

National ID requirements vary by country. Some countries require a personal ID, tax number, or passport. Others (like AT, FR, DE, HU, IE, LU) don’t require a national ID. For full details by country, check our Help Centre or the email we sent you.

The rules to determine which national ID takes priority are below:

• If you have multiple EEA nationalities, provide the ID from the country that comes first alphabetically (by 2-letter code)
• If you have EEA and non-EEA nationalities, provide the ID from the EEA country
• If you have multiple non-EEA nationalities, use the ID from the first country alphabetically

We'll use the nationalities you declared when you onboarded to Revolut Trading to determine which national ID you should provide. If you believe we’re requesting the incorrect national ID, or your nationalities have changed, contact us via the in-app chat.

• Update your app to the latest version
• Go to Invest on the bottom menu
• Follow the instructions within the banner notification to submit your information

If you don’t see a banner in-app, then you don’t need to provide any additional information at this time.

If you don’t provide the requested info by the deadline in the email, your account will be restricted to 'sell only' mode. You won’t be able to open or increase positions. To lift the restriction, you’ll need to submit the required information.

Contact us via in-app chat and our agents will be able to assist you.