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Topics
Business · Card payments, cards and ATMs · ATM withdrawals

My card has been swallowed by an ATM

If this happens, please terminate the card right away from within the Cards section of the app. You will then be able to order a new card and contact support for a possible refund.

To understand why your card was swallowed, you will need to contact the ATM provider directly as we have no control over this type of incident.