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How can I verify my corporate structure?

We need to verify the following:

  • All directors and all major shareholders (with >25% ownership) of your company, including indirect owners
  • All major shareholders (with >25% ownership) of your company including indirect owners. So, we need to verify all layers of ownership leading up to the parent owner of the structure

In case there are no major shareholders (>25% ownership or voting rights of the company), add the CEO of the company as the shareholder. Some business associates might need to verify their identities. Learn more in this FAQ.

To add natural persons during the sign-up process

  • On the home screen, click the tile that requires business information and says 'Corporate structure'. Continue to the 'Add directors and shareholders' screen. Click the '+' button next to 'Add new'
  • Choose 'Director' or 'Shareholder'
  • Once both (directors and shareholders) are added, click 'Confirm'

To add a company to your structure during the sign-up process:

  • From 'Add directors and shareholders' screen, click 'Add new', and select 'Click here'
  • You need to prove ownership and voting rights. This must list all layers of beneficial owners, including individual ultimate beneficial owners, directors, or CEOs
  • We recommend using our ownership chart example

Pre-populated directors and shareholders

We use reliable and independent sources to pre-populate your corporate structure if we find your company.

  • If the added directors and shareholders are correct, click 'Confirm'
  • To edit details of the added directors or shareholders, click the name and click 'Edit'
  • If you see a person or company that's neither a director nor shareholder of your business, click the name and then 'Delete'

You can't edit corporate structure while we're verifying it, or once the structure is already verified.

Provide proof of your corporate structure

Click 'Verify details' to provide supporting documents. Click each section showing as 'Requires action'. All information will be available on-screen, including which documents we accept. In the case of escrituras, we only accept copia autorizada and not copia simple. Find out more in this FAQ.

We recommend highlighting key information in the files and describing the documents uploaded. The review process usually takes 24 hours, but it may take up to 5 business days. If documents provided can't be verified using an unpaid public source, then:

  • For all documents (except share certificates, cap tables, or ownership charts), we need a copy of the documents certified as a true copy
  • For share certificates, capitalisation (cap) tables, or ownership charts, we need certified documents as true content
  • Learn more about certification in this FAQ