How can I get documents and statements related to my Instant Access Savings?
All documents can be found in-app.
How to download a statement
To download a statement for an active Instant Access Savings from the personal mobile app:
- Go to your 'Instant Access Savings'
- Tap 'More'
- Select 'Statement'
- Choose the timeframe you wish to generate a statement for
- Tap 'Generate'
To download a statement for a closed Instant Access Savings from the personal mobile app:
- Tap the profile icon in the top-left corner
- Select 'Documents & statements'
- Choose 'Savings & Funds'
How to view the T&Cs
In the personal mobile app:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select your 'Instant Access Savings'
- Select 'Info' and select 'Documents'
- Choose 'Terms and conditions'
The terms and conditions will be sent to your registered email address after you open Instant Access Savings.
More info about your Instant Access Savings and your interest rates
In the personal mobile app:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select 'Instant Access Savings'
- Tap 'Info' and select 'Documents'
- Choose 'Deposit information'