Need a hand?

When you make a purchase protection, refund protection, or event ticket cancellation protection claim with Qover, it's important to provide all the necessary documents to ensure your claim is assessed quickly and accurately.

Refer to the policy terms and conditions for a comprehensive list of required documents, which will vary according to the nature of your claim and will be communicated with you by Qover. However, the documents may include the following:

• Police report for stolen belongings
• Repair invoice for damaged, repairable belongings
• Proof of inability to attend a covered event for ticket cancellation protection

This is only a summary of coverage. Revolut's everyday protection insurance is provided through Qover, not Revolut itself. Qover is responsible for policy terms, conditions, and claim handling.

If you have questions regarding the cover, contact Qover through this page. To read the T&Cs, follow these steps:

• Tap this link or go to 'Home' on the bottom menu, look for the search bar at the top of the screen, and search for 'insurance'
• Then, select ‘Purchase’ and tap 'Documents'