Need a hand?

For an eligible item to qualify for purchase protection or refund protection, it must have been paid in full from your Revolut Plus, Premium, Metal, or Ultra account and must meet these requirements:

• Cost at least €50
• Be bought for personal use only
• Be brand new when purchased, with no previous owner
• Not be purchased from a private seller

• Include any required CE safety and environmental certification
• Be purchased from a retailer in Europe, or the country linked to your Revolut account
• Not fall under any listed exclusions. You can read more about the exclusions in this FAQ

Access policy T&Cs

This is just an overview of the insurance policy. You can read the full T&Cs in-app:

• Go to 'RevPoints' on the bottom menu of the Revolut app
• Tap 'Insurance' and select 'Purchase'
• Choose an insurance type
• Tap 'All documents'