How can we help?

When will my card be delivered?

After you place an order, cards are normally dispatched the next working day. To check the estimated delivery date of your card:

  • Go to the 'Cards' tab in the app
  • Find your card and select 'Track Delivery'.

Please note that our delivery times are only estimates. While it is likely that your card will be delivered on or before the estimated delivery date, we cannot provide any guarantee.

If you have not yet placed an order, please check out our 'Ordering a physical card' FAQ. The estimated delivery date will be displayed before you checkout.

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