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Contacting your device manufacturer

Getting expert help with your device

A device's manufacturer is the expert on its specific hardware and firmware. For technical processes like restoring an operating system, the manufacturer is the most reliable source of support.

When to contact a manufacturer

Contact your device manufacturer's support centre for device related issues, or if you need help:

  • Installing the latest official security updates
  • Locking the bootloader
  • Restoring official firmware
  • Backing up data and performing a factory reset