Need a hand?

For general transfer timeframes, check this FAQ.

Use our in-app incoming transfer tracker to track your transfer and get transfer timelines. The tracker will provide specific dates based on your transfer, but you can review the general next steps below.

If the estimated arrival date has not passed, there is no need to worry. The transfer is on schedule and will be processed in due course.

• Once the transfer arrives on our end, we will notify you and it will be visible in-app right away
• We don’t have visibility on transfers that haven’t reached Revolut yet, even if they’ve left the sender bank

In the meantime, wait until the provided arrival date. If the provided date passes and the transfer still has not arrived, see the guidance below.

If the expected timeframe passed and your transfer didn’t arrive, check your other currency accounts to see if the transfer was received in a different currency. If not:

• Request a transfer confirmation document from the sender bank. If you have any difficulty getting it, reach out to the sending bank's customer support team for help
• Double-check that the details on the confirmation match the details on your Revolut account
• Ask the sender bank to locate the transfer

If the transfer is pending:

• We might not have all the information needed from the sender bank
• The transfer may need to be reviewed due to regulatory requirements
• Pending transfers are usually processed within 72 hours
• If your transfer is pending for more than 5 business days, tap chat with us below

If your transfer was reverted, it could be for a number of reasons, such as missing transfer information (like a reference number) or we requested missing personal information for your Revolut account.