How can I download my transfer confirmation?

To get a copy of your transfer confirmation:

• Go to the 'Home' menu and to your ‘Accounts’ page
• Next to 'Transactions' click 'See all' and select the relevant bank transfer
• On a side window, click ‘Download’ confirmation

Everytime you successfully submit a bank transfer, you can download a transfer confirmation as a proof of payment receipt. If your transfer hasn't landed yet, you can share the relevant transaction confirmation with your recipient to give to their bank — this can often speed up the process of tracking your transfer.

The transfer confirmation includes:

• Your name and account details
• The recipient's name and account details
• The date of the transfer
• The transfer amount
• An external payment reference

If for some reason you are not able to download the transfer confirmation statement yourself or you need SWIFT message, please complete a request to our support team here.