Payments you receive from your customers will be settled into your Merchant account. This is another account inside your Business account which will only receive the payments from your sales. To access these funds, you’ll need to withdraw money from your Merchant account into your Business account.
In most cases, your money will be available to withdraw from your Merchant account 24 hours after an order is complete. This is called ’settlement delay’. In some exceptional cases, however, your Merchant account’s settlement delay might be increased for a time. We’ll let you know if we’re increasing the settlement delay on your account. We might ask you to provide supporting documents and information, like past invoices, financial data, and proof of customer acceptance, for our team to review and consider reducing your settlement delay back to 24 hours.