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Topics
Business · Transfers · Receiving a bank transfer

I haven't received a transfer

Check timeframes

Usually, transfers are completed within 5 business days — weekends and holidays don't count toward the processing time.

  • Local GBP transfers: up to 3 business days
  • EUR SEPA transfers (the Single Euro Payments Area): up to 2 business days
  • Indian Rupee (INR), Indonesian Rupiah (IDR), Malaysian Ringgit (MYR), and Philippine Peso (PHP): up to 1 business day
  • International and other transfers: up to 5 business days

If the timeframe has passed, look for the payment in 'Transactions' and remove any filters. Check Merchant payments as well.

Transfer is pending in your Revolut Business account

If your account or transfer is being reviewed for any reason, transfers may have been temporarily restricted or take slightly longer. If we need more information from you, you'll see a banner in 'Home' screen that requires action. Click on the banner and submit any information requested — we'll review it in 24 hours.

Contact the sender

  1. Ask the sender for a transfer confirmation and check if the details match your account details
  2. Request the sender to trace the transfer through their bank, as only the initiating bank can enquire about missing payments
  3. Complete our locate an incoming transfer form for further assistance