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Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

What personal information do you share with properties?

Your personal details (name, age, address) and contact details (email address and phone number) will be shared.

Your personal details are used to let the property know who's staying, while your contact details are used if the property needs to get in touch with you.

For more information, please see our Stays Terms and Conditions.

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