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One of the referral steps shows as not completed

Here's a breakdown of each step and how they must be completed.

'Sign up using your link' step

Referees must use your distinct link.

'Pass eligibility and verification' step

Referees or their business must meet the eligibility criteria.

'Order a physical card' step

Referees have to order a card and will not be eligible if they then cancel it.

'Add or receive money' step

Referees have to add or receive money by bank transfer before the campaign deadline.

'Make 1 or more purchases' step

Referees must complete purchase(s) which total the required amount.

  • Foreign exchange transactions, transfers, gambling, and gift cards are not eligible purchases
  • Card payments can be made with a virtual or physical card (online or in-store), with Apple Pay or Google Pay, and before or after ordering a physical card 
  • Pending card payments become eligible once they're marked as 'completed' in the transactions list in the referee's app. You can still earn a reward after the deadline, once any eligible payments were made before the deadline