Need a hand?

Just pop your question below to get an answer.

Why haven't I been invited to move to a French IBAN?

There are specific requirements you need to meet to be eligible for a French IBAN.

If you're eligible, we’ll email you, and after at least 2 months, your account will be migrated to our French branch. We'll then assign you a new French (FR) IBAN. Our team will reach out to you if we need any further information to move you over to the French branch and assign you a new IBAN.

We'll let you know when your account’s been fully migrated.