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Topics
Getting started with a Flexible AccountWho can access Flexible Accounts?What is a Flexible Account, and how do I create a new one?How does a Flexible Account work?Do I need to open a trading account to access a Flexible Account?Can I open a joint Flexible Account?How long does it take to verify my onboarding details?Is my money safe in a Flexible Account?How do I add money to a Flexible Account?Are there any minimum or maximum deposits for Flexible Accounts?How do I withdraw money from my Flexible Account?What's the interest rate on a Flexible Account?Are there any fees for Flexible Accounts? If so, how are they calculated?I can't find my Flexible AccountWhat do money market funds invest in? Who is the fund manager, and what types of funds are offered?What are LVNAV Money Market Funds (MMFs)?
Manage my Flexible AccountWhere can I find the terms and conditions for my Flexible Account?Will Revolut pay taxes on a customer's behalf?Why is my tax being held by Revolut?What will happen to my Flexible Account if I change my address?How do I close a flexible account?Can my transaction on a Flexible Account be declined?How long does it take to close my Flexible Account?Where can I find additional documents provided by Fidelity?How can I access my statements?Can I access my statements for closed Flexible Accounts?Will there be any delays in processing my top-up and withdrawal requests?Why is my withdrawal displaying a 'pending' status?
Flexible Account interest ratesHow is interest on Flexible Accounts calculated and paid?When will I start earning daily interest?What does APY mean, when referring to Flexible Accounts?Can the interest rate on Flexible Accounts change?I've added money into my Flexible Account — why isn't it earning interest yet?Do I need to pay tax on the interest earned on my Flexible Account?What is a dealing day, and how will it affect my interest payments?What is the cut-off time, and why is it important?What happens to my Flexible Account interest if it's not withdrawn?What happens to my interest if I close my Flexible Account?Should I use my total Flexible Account balance to calculate daily interest?Are there any situations when interest won't be paid to me?