How can I avoid bill export errors in Exact Online?
- Closed accounting periods: bills cannot be exported if the accounting period in Exact Online is closed. Make sure the period is open before attempting the export
- Missing exchange rates for non-default currencies: if a bill is in a non-default currency, Exact Online requires an exchange rate with a date earlier than the bill date. Without this, the export will fail
To configure exchange rates, go to 'Financial', select 'Analysis & Results', then 'Currency', and then 'Exchange Rates'.
To use Revolut rates, follow these steps in Exact Online:
- Select Revolut Ltd in top menu (where the connected company name appears)
- Select 'Master data’
- Click ‘Journals’ and select the purchase journal configured in Revolut
- Enable ‘Exchange rate’ under the 'Currency' section