Need a hand?

Coping with bereavement can be very difficult. That's why we're here to help you. However, this isn't legal advice, and we recommend seeking the help of a professional adviser, such as a lawyer with expertise in wills and estates, to help you through this process.

There are different timeframes for when a death must be registered, depending on the jurisdiction in which the deceased person lived. Check the relevant jurisdiction's official website for further information on the process for registering a death with your local registry office.

Once you register the death, the relevant registry office will issue you with a death certificate, which will helpyou handle all the deceased person's affairs, like their Revolut account.

You can contact us by sending us an e-mail to bereavement@revolut.com.

We only communicate about bereavement cases via email. If you're a Revolut customer, you can get int touch via the in-app chat for assistance, but we'll manage the account closure process for the deceased person's account with you via email.

The information we require from you may differ depending on the jurisdiction. We'll let you know if this is the case. Otherwise, you'll find the initial information we'll need below.

• Deceased person's full legal name
• Deceased person's date of birth
• Deceased person's phone number and email address linked to their Revolut account
• Deceased person's TIN
• Deceased person's ID or passport number
• Your full legal name
• Your email address
• Your relationship to the deceased person

• Your ID or passport: submit a high-quality photo or scan of the original document with all four corners of the document visible
• Death certificate: this will be issued by the registrar
• Certificate of inheritance
• Certificate of non-revocation, non-amendment and non-removal of the certificate of inheritance
• Bereavement form, signed by the rightful heir, either in Greek or English
• Power of Attorney: for example, if the solicitor is claiming the assets in the name of an heir

• Cancel all scheduled outbound payments
• Cancel all paid services the deceased person had with us
• Terminate all Revolut cards
• Stop all marketing and communications
• Inform you of everything we need to settle the estate, including the transfer of any remaining balance to the inheritor(s) or solicitor

Prior to transferring the remaining balance and account closure, any stocks, precious metals, or cryptocurrency that the deceased held will be liquidated, and the equivalent value in fiat will be credited to the main balance of the deceased's account.

We should be in touch with you within 15 days. Depending on the complexity of the case and any ongoing court proceedings, the process to withdraw any remaining balance to the inheritors or solicitor's accounts if relevant, and fully close the deceased's account, may take from a few days to a year.