Need a hand?

In your Revolut app, follow these steps:

• Tap your profile icon in the top left corner
• Tap 'Account'
• Choose 'Personal details'
• Tap 'Verify'

• All supported document types will be listed on the in-app submission screen
• If you've applied for a valid document but haven't received it yet, type 'Live agent' in the in-app chat, as we might be able to extend the deadline. You may need to provide a confirmation letter

To pass the verification, your identity document must meet the following criteria:

• It's a supported identity document type
• It isn't expired, damaged, or unreadable
• The personal information on the document matches the information on your Revolut account

If you have a duplicate account, visit this duplicate account FAQ for more information.

We'll verify your identity as soon as possible, and let you know as soon as it's complete. It usually only takes 1 business day, but may take up to 7 business days in some cases.

If you need help with updating your tax identification number, check out the updating my tax information FAQ.