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Personal · Accounts · Currency exchanges · More Help with Currency Exchanges · Issues with Exchanges

I just made an exchange, but I can't find my money. Where is it?

If you've recently made an exchange, but can't find your funds, it's likely that your currency account is inactive.

To activate the currency account, please follow these steps:

  • Go to your app's home screen
  • Tap the arrow next to your current balance
  • Tap '+ New'
  • Select your destination currency from the list