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What if I have an existing travel claim with Allianz or Cover Genius?

If you've recently made a travel insurance claim with Allianz, Allianz will continue to manage your claim.

Customer support:

  • Phone: +35315267980 (8:00 – 18:00 CET, Mon – Fri)
  • E-mail: claims.awpeurope@allianz.com

Emergency assistance during your trip:

  • Phone: +35315267980 (24/7)