How can we help?

PersonalBusiness
  • Upgrading my plan
  • Verifying identity
  • Profile settings
  • Security & Personal Data
  • Invite friends to Revolut
  • For Personal Users
  • Profile & Plan

Security & Personal Data

I need to verify my source of funds

Why do I have to verify my source of funds?

What kind of document would you need to complete my verification?

How many times do I have to confirm my source of funds?

Can I close my account without source of funds verification?

Is my money safe?

Is my private information safe?

Who can help me if I have been hacked?

What personal data do I need to submit to use Revolut?

How long will Revolut store my data for?

What if I want Revolut to erase all my data?

Knowing the data that Revolut holds on me

What does Revolut use my data for?

How does Revolut process my data?

How do I get Revolut to stop contacting me?

I think I have a duplicate account

How can I control my gambling?

Gambling block

  • What is Gambling Block?
  • How can I activate the Gambling Block?
  • How can I disable the Gambling Block?

Why did you ask me for additional information about payer/beneficiary?

Why is my account locked?

How do I ensure my account will not be locked again?

Why did you take the fees for the locked account?

Why was my account closed?

Who made the decision to close my account?

Can I ever open a new account if another has been closed?

Why did you send my money back to the source?

Who is a PEP?

How do I protect myself from a fraud?

What is Money Laundering?

What is Terrorism Financing?

How to make AML and CTF effective?