How can I get documents and statements related to my Savings Accounts?
All documents can be found in-app.
How to download a statement
To download a statement for an active Savings Account from the personal mobile app:
- Go to your 'Savings Account'
- Tap 'More'
- Select 'Statement'
- Choose the timeframe you wish to generate a statement for
- Tap 'Generate'
To download a statement for a closed Savings Account from the personal mobile app:
- Tap the profile icon in the top-left corner
- Select 'Documents & statements'
- Choose 'Savings'
How to view the T&Cs
In the personal mobile app:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select your 'Savings Account'
- Select 'Info' and select 'Documents'
- Choose 'Terms and conditions'
More info about your Savings Account and your interest rates
In the personal mobile app:
- Go to 'Home' on the bottom menu
- Below your balance, tap 'Accounts'
- Select 'Savings Account'
- Tap 'Info' and select 'Documents'
- Choose 'Deposit information'