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How to freeze or temporarily block a card

Freeze/unfreeze your card instantly

  1. Go to Cards
  2. Choose the Card you need to freeze/unfreeze
  3. Tap 'Freeze'/'Unfreeze'

You can also block your card on our website or via our automated phone line +44 20 3322 8352.  

If you need help with blocking/unblocking a merchant, check this FAQ page.