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Topics
Personal · Cards · Get a card

Order a physical card

How to order a new card

  1. Go to the 'Home' screen
  2. Tap the cards icon in the top-right corner
  3. Tap 'Add new'
  4. Choose 'Debit', 'Pro', 'Joint' or '<18' at the top
  5. Tap 'Physical card'
  6. Swipe between cards to choose the card type and design
  7. Follow the prompts to complete your order

If you'd like to order a card from a different plan, you'll need to upgrade to that plan first. Each card type has a fixed card brand - Visa or Mastercard - which can't be changed. Learn more about choosing a card brand in this FAQ.

Delivery

  • Standard and Plus customers receive standard delivery unless upgraded to priority tracked delivery for an additional fee
  • Premium, Metal and Ultra customers enjoy free express tracked delivery

If you're experiencing issues with your card delivery, such as card not delivered or delivery to the wrong address, refer to these FAQs for assistance.

Fees

  • Standard plan customers get their first card at no cost
  • For Plus, Premium, Metal and Ultra customers, the first two cards are complimentary

However, the final cost of your card depends on the card type, customisation, and delivery. We'll always show you any applicable fees before you complete your order. To learn more about fees when ordering cards, read this FAQ.

Card lost or compromised

If a card was lost or stolen, read this FAQ before ordering a new one and see if it covers your circumstances. If your card has been used fraudulently, freeze the card immediately in the Revolut app. To do so:

  1. Go to the 'Home' screen
  2. Tap the cards icon in the top-right corner
  3. Find your card and select 'Freeze card'

Once your card is secured, you can proceed with ordering a new physical card through the app.