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Cover for delayed trips

Delayed trips

If your trip is delayed due to a reason covered by the policy, you may be entitled to compensation for prepaid and additional expenses (including meals, accommodation, communication and transportation)

  • Premium and Metal plan holders can claim for delays of 8 hours or more
  • Ultra plan holders can claim for delays of 4 hours or more

You can get up to a maximum of €500 (€100 per hour starting after the minimum delay time), if you have expenses and can provide receipts.

Missed departure

If you miss your departure for a trip abroad due to a reason covered by our policy, you're covered for your travel and any extra accommodation costs needed to get to your destination up to €200 per night per insured person for up to 5 nights. This must be of the same standard as any accommodation you had originally purchased before missing your departure. 

Key exclusions: 

Your cover may not apply if:

  • You can recover the costs from any other source (including if you are refunded with a voucher)
  • You didn't check in before the departure time shown on your travel itinerary
  • You knew there will be a strike before booking your trip 
  • You travel against government advice
  • A travel carrier cancelled your departure prior to your departure date

If you're eligible for cover, you can raise a claim directly with the insurance provider in-app. Learn more in this FAQ

The following is only a summary of your Revolut travel insurance coverage. To check your full policy in-app:

  1. Go to 'RevPoints' on the bottom menu
  2. Tap 'Insurance' and select 'Travel' 
  3. Choose a cover type
  4. Tap 'All documents'

For help with claims, visit the assistance and claim section of the app for more information. 

Travel insurance cover is changing. If you were a Premium, Metal, or Ultra plan holder before 5th November, visit this FAQ for a summary of the changes.