What do I do if a direct debit on my account is incorrect?
Please chat to us and let our support agents know what happened. We may be able to refund you if the guarantee of the direct debit scheme allows us to. Make sure you contact us as soon as possible to have the best chance of getting a refund (and check our Personal Terms for up to date deadlines).
- I have not received my card
- I did not receive a tracking number for my delivery
- Why is my card not posted yet?
- Where can I get my card delivered to?
- My physical card is not working
- My disposable virtual card is not working
- My contactless card payment is not working
- I have exceeded all my PIN attempts!
- I want to change my card PIN
- What to do if my card was lost or stolen?
- My card has been compromised
- My card has been swallowed by an ATM
- My Revolut card is due to expire – what should I do?
- I've found my 'lost' card – how can I re-link it?
- What is Smart Card Updates?
- I would like a refund for my card