Need a hand?

If we need you to provide proof of address, you'll receive an email, push notification, and see a banner on your in-app home screen. Simply follow the instructions to upload your document.

Verification typically takes less than 1 hour, but it can take up to 1 business day for some cases.

You'll need to upload a portable document format (PDF), or a photo of a physical document. Screenshots are not accepted. Supported documents will be listed on the submission screen.

• Submit a valid, unexpired Hungarian Address Card
• Document must be issued in Latin alphabet
• Document must be issued by a government authority
• You can find a list of accepted proof of address documents in this FAQ

• The name on the document must match the name on your Revolut account
• Your document must match the address linked to your Revolut account, otherwise you'll need to update your address first

Simply follow the email or in-app prompts to upload your proof of address document. Make sure your Revolut app is updated to the latest version.

Your document should be clear and readable. Blurry documents won't be accepted.

For steps on how to update your address in-app, go to this FAQ.