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Why am I blocked from opening a new product?

Check for a verification prompt

To open a new product (like Savings, Revolut Pro, Joint Accounts, or Kids & Teens), we may need to update your identity verification.

  • Check your email and in-app notifications for a message about the Hungarian branch migration
  • In the app, go to the home screen and look for the banner with our recent communication regarding the Hungarian branch migration

If you see a verification prompt, complete it to proceed with opening your new account.

What if I don't see a prompt?

If you don't see a prompt to verify your identity yet, our team is currently working on it:

  • Wait a few days until you receive a request to update your information
  • Complete the request to finish setting up your new account