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When will I receive payments to my Merchant account?

Usually, after a customer payment is successful, your money will be available to payout from your Merchant account in 24 hours. Payments you receive from your customers will be settled into your Merchant account first. To access these funds, you’ll need to move money from your Merchant account into your Business account. You can read more in this FAQ.

I can't withdraw funds after 24 hours

In some exceptional cases, however, your Merchant account’s settlement time might be increased for a short while. We’ll let you know if this happens. We might ask you to provide supporting documents and information, like past invoices, financial data, and proof of customer acceptance, for our team to review and consider reducing your settlement delay back to 24 hours.