We're more than happy to help you with any questions you have. Currently, you can only contact us via the chat support unless you have a dedicated account manager. You can start a chat with our business support team by following the steps below.
Note: If you've already started a chat with us, please continue your conversation in that chat. This helps avoid creating duplicate chat tickets, which slows us down and stops you getting your answer quickly.
Logged in (website or mobile app):
- Click on your profile on the top left of your screen
- Open 'Help' menu (here you can also see your previous chats history)
- Select 'Get more help and contact us'
- Navigate to the relevant topic and article
- Scroll down and select 'Chat with us'
Can't log in?
- Go to Login screen, enter your email address and click 'Continue with email'
- When asked to "Enter your password", click 'Recover now' or click here
- Click 'Contact us'
- The chat should appear on the screen, follow steps given to start chatting.
Please keep in mind that the data available to you will be limited by the permissions given to you by the account owner or one of the account administrators.