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Card delivery as proof of operating address

You can use card delivery as a proof of operating address if

  • Your operating address is not virtual (i.e. PO box)
  • You choose your operating address as the card delivery address under 'Plan & Card' section
  • You haven’t changed operating address since selecting the previous operating address for card delivery

How to confirm your operating address by ordering a card

  1. Go to the 'Home' tab and open 'Business address' tile
  2. Fill in operating address details
  3. On the proof of operating address screen, select 'Confirm address by receiving card'
  4. Submit your application
  5. You'll see your ordered card status as soon as you've completed your application. Your card should be delivered within 10 days
  6. Once the card is received, go to the 'Home' tab and open the banner for operating address verification
  7. Select 'Enter the number of the card you received'
  8. Enter your new card’s number to finish the verification (16-digit code on the back of the card)

I can't see this option anymore

You’ll not be able to select card delivery as a proof method to verify your operating address if you’ve changed your operating address before receiving the card.