Need a hand?

Getting support from Revolut is simple and secure. Whether you’ve lost your card, need help with a payment, or want to ask a quick question, our Revolut Support team is available 24/7, 365 days a year — even on Sundays.

If you have a question, we may have already answered it in our Help Centre. Before you reach out via chat, check the many articles there which may contain the help you need.

If you’ve spotted something unusual on your account and think you could be a victim of fraud or a scam, head to the in-app chat and report it straight away. Our team will help secure your account.

You can reach the Revolut Support team via the secure, in-app chat. Our chat support offers fast, personalised help in 100+ languages. To chat with us:

• Tap your profile icon in the top-left corner
• Select 'Help'
• Scroll down and tap 'Support' to start a chat with us

Metal, Premium, and Ultra plan customers have access to secure, in-app calls, and can speak with our support team directly. If you're a customer on one of these plans, follow these steps to call us:

• Tap your profile icon in the top-left corner
• Select 'Help'
• Scroll down and tap 'Metal Support', 'Premium Support', or 'Ultra support' (depending on your plan)
• For Metal or Premium, on the chat screen, go to the Revolut Support profile in the top-right corner, and tap 'Call' to start a call with us. For Ultra, on the chat screen, tap the call button in the top-right corner, next to the Revolut Support profile

If you’re having trouble logging in to the app and can’t access the chat, you can contact us via email at support@revolut.com. Our team will get back to you as soon as possible.

If you've lost your device or access to your account, visit our page on reporting a lost device.