Proof of identity
If we need you to provide proof of identity, you will receive an email, push notification, and see a banner on your home screen. Please tap on one of these messages to upload your document.
How long do I have to submit my proof of identity?
If we reach out to you, we'll give a deadline for you to provide a new document. Your account will remain fully functional until this deadline. Your account will be restricted after the deadline until you can provide a supported or unexpired document.
Guidelines for verifying your identity
Supported document
- Supported government-issued documents will be listed on the submission screen
- Only upload if your document is not expired – read more below for help with expiring documents
Your details
- The name on the document must match the name on your Revolut account
- If your nationality is different from your address, you may be asked for proof of address or other additional documents
Document upload
- Update your app to the latest version
- Make sure the document is clear. Blurry documents will not be accepted
- Show the entire document. Do not fold, crop, or exclude any part of the document
- Upload a PDF or a photo of a physical document. Screenshots are not accepted