Difficulties with a card deposit
Pending card deposit
It may take some extra time for your external bank to process the deposit. Once the deposit is pending in Revolut, the money can take up to 30 minutes to be credited to your account. You can check the deposit status in your in-app transactions list.
Failed or reverted card deposit
Check the reason and refund timeframes by tapping the deposit in your in-app transactions list. The money can take up to 5 business days to be returned to your external bank account.
Apple Pay or Google Pay issues
If you experience issues adding money with Apple Pay or Google Pay, remove and re-add the card to your digital wallet. If the issue persists, we recommend contacting your external bank.
Duplicate, missing, or mismatched deposits
Unfortunately, we can't cancel a card deposit. Once you receive the funds, you can transfer them back to your bank account or a card.
You may see a duplicate deposit on your external bank statement. If you don't see both deposits in Revolut, the duplicate charge should be removed from your external bank statement within 5 business days. For more information, we recommend contacting your external bank.
It can sometimes happen that the transaction date shown on your external bank statement is different from what you see in your Revolut app. If your transaction appears to be missing when comparing statements, check if the deposit was recorded on different days.