Manage subscription payments to merchants
View and manage my subscriptions
To view and manage your subscriptions — e.g. Netflix — in the Revolut app:
- Go to 'Payments' on the bottom menu
- Tap the calendar icon in the top-right corner
- Select a subscription to view its details or see blocked payments. If a subscription is missing, tap '+' in the top-right corner to add it
How to prevent a subscription from happening again
There are two ways to prevent a subscription from recurring:
- Block a subscription payment to this merchant: only subscription payments of a specified amount will be blocked
- Block the merchant: all payments to this merchant will be blocked
How to block a subscription in-app
- Tap your profile icon in the top-left corner
- Select 'Security'
- Choose 'Merchant and payments' and 'Blocked payments'
- Tap 'Add new' above 'Subscriptions' or 'Merchants' sections and select a previous payment from the merchant you want to block
To unlock the merchant, select the merchant you want to unblock and tap 'Unblock payments'.
If a subscription is not listed, you need to manually mark the payment as a subscription. To do this, you can find the payment in your transaction list, tap on it to open the transaction details, and toggle 'Subscription payment'.
How to cancel a subscription
To cancel a subscription, you'll need to contact the merchant. Blocking a subscription or a merchant in-app doesn't cancel the subscription.
Blocking future payments to a merchant on our platform prevents them from collecting subscription payments using the same merchant ID.
However, some may attempt to charge with a different ID. To fully deactivate the subscription, contact the merchant directly and request cancellation.