Need a hand?

If you’re expecting a refund to an inactive card, we can still process it for you regardless of the card's status.

If the merchant doesn't ask for your card

If the merchant can refund a transaction to your old card without inputting details, this is often the case with online purchases, then we'll still be able to process this transaction. It may take up to 15 days for the refund to appear in your account balance.

If the merchant requires card details or a physical card

You can let the merchant know the previously used card is no longer active and share an active Revolut card number instead.

More help with a refund

If you’re having issues with a refund, tap on the original transaction or the refund in your transaction history for more help.