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Get the answers you need for any issues or questions you may have. Our Help center is here to provide support and solutions for you.

Business

Sending and receiving money

General
Transfer fees
How long do transfers take?
How can I download my transfer confirmation or MT103?
Where can I find my account details or IBAN?
Does Revolut Business accept cash or receipt deposits?
What is Revolut’s address?
How can I edit counterparty details?
What local account details are available for my Revolut Business account?
Is my transfer local or international?
Multi-currency IBAN
What are SEPA Instant transfers?
Has the Kuna discontinuation affected my transfers?
Receiving transfers
Unsupported inbound transfers
How to transfer money into my Revolut Business account?
How can I receive payments from personal Revolut accounts?
Are there any limits to what I can transfer into the account?
Receiving SWIFT transfers
Currency exchanges
Exchanging money
Types of Exchange orders
Invoices
How do I send my clients invoices?
In which currencies can I issue invoices?
How can customers pay me once I've sent an invoice?
How do I customize my default invoice settings?
How to save a PDF copy of an invoice
How do I put my logo on an invoice?
How can I remind my client about an unpaid invoice?
From retailers, PoS or payment gateways
Can I receive payments from Paypal, Stripe, Amazon, etc.?
How do I receive payments from my PayPal account to my Revolut Business account?
Can I transfer money from my PayPal account to my Revolut Business card?
Sending transfers
Where can I transfer money?
How do I send a bank transfer?
How do I transfer money to other Revolut accounts?
What are the limits on outbound transfers?
What name will the beneficiary see when I transfer money to them?
How to schedule recurring payments?
What's a SWIFT transfer and how do I send one?
What's the SWIFT OUR fee?
International transfers to/from the United States
What are bulk payments?
What is a trusted recipient and how can I 'un-trust' one?
Issues with transfers
Recipient has not received the money
I want to cancel a transfer
Why has my transfer failed?
What should I do if a transfer doesn't arrive in my Revolut Business account?
Why was my transfer refunded?
Why is my transfer pending?
Direct debits
What are Direct Debits?
How do I set up a direct debit?
How can I cancel a direct debit?
Why was my direct debit declined?
How can I dispute a Direct Debit taken from my account?
What are the payment limits for direct debits?
What do I do if a direct debit on my account is incorrect?
Is Revolut charging me a fee for processing a direct debit?
iDEAL
What are iDEAL payments?
Who can pay with iDEAL payments?
How can I pay with iDEAL payments?
How do I know my iDEAL payment has been successful?
How do I know that the iDEAL payment has been received by the merchant?
What if I don’t see Revolut offered as an iDEAL option?
Can an iDEAL payment be cancelled or undone?
How do I request a refund for an iDEAL payment?
What can I do if I can’t see the refund of an iDEAL payment?
Are there any fees for iDEAL payments?
Can I use iDEAL payments to pay internationally?
Are there any limits when paying with iDEAL?