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Personal · Plans and benefits · Downgrade my paid plan

Paid plan downgrade fees

What fees apply when I downgrade my paid plan?

Downgrade fees depend on when you downgrade, your plan, and whether you pay monthly or annually.

If you downgrade within 14 days of buying your plan

  • Your subscription ends immediately
  • You’ll receive a full refund of your subscription
  • Delivery and card fees may apply if you ordered a paid plan card
  • Based on your plan type, we may charge you for used benefits like Lounges, eSIM, and others

If you downgrade after 14 days of buying your plan

For monthly payments, you’ll be charged for the current billing month and can continue using your plan in this period. For annual payments, you’ll be charged for the current month based on your plan start date, and we’ll refund the unused time based on the monthly plan rate.

However, if you downgrade from 14 days to 10 months, you’ll be charged for card and delivery fees. Ultra customers will also be charged for used benefits like Lounges, eSIM, and others.

Before confirming your downgrade

Review the Paid Plan Terms and Personal Fees Terms for full details, including card and delivery fees applicable. Additional terms may apply for any promotions or free trials.