How can we help?
Why do I see an extra small charge on my statement?
When you add a new card to a payment service like PayPal, Google or Apple Pay, they sometimes make a small test transaction to verify your card details. These transactions are usually reverted immediately, but sometimes it might take up to 8 days for the funds to be returned.
Issues with card payments
- Why is my card payment pending?
- Why has my card payment been declined?
- I don't recognise a card payment
- I've been charged more than once for the same transaction
- Why did Revolut charge me for card payment?
- Exchange rate for my card payment is wrong
- Why do I see an extra small charge on my statement?
- Why has my card payment been reverted?
- I would like a refund for something I bought
- Refund is not showing up in my statement
- Declined payment is not visible in transactions list
- Payment declined by security system
- Payment declined due to geolocation mismatch
- Why my online payment was declined?
- I've been charged for a declined payment