Need a hand?

If your provider refuses to cancel your trip or event, you may still be covered under Cancel for any reason insurance for your non-refundable costs. Here's what you should do:

• Negotiate with the supplier directly to request a refund, request a credit, or reschedule your original booking
• Collect any evidence that shows the supplier refused your cancellation request and submit your claim in-app, providing all documents relevant to your claim
• Qover may request additional evidence to confirm you didn't make the trip/event. An example of this would be a 'No show' letter from your airline

• You must attempt to cancel as soon as possible and at least before the start time of your trip or event, unless in exceptional circumstances
• Your trip or event must have been booked no less than 3 days, and no more than 12 months, before the start date to be covered
• Cover applies if you booked your trip while on Ultra and stayed on the plan until you cancelled. If you’ve downgraded or booked on a lower plan, you’ll lose the any reason benefit. You may still be protected for cancellation for specified reasons depending on your previous cover

Learn more about how to claim in this FAQ in our Help Centre.

This is only a summary of the coverage. Revolut's Cancel for any reason insurance is provided through Qover, not Revolut itself. Qover is responsible for policy terms, conditions, and claim handling. If you have questions about the cover, contact Qover or read the T&Cs by following these steps:

• Go to the search bar at the top of the screen and search for 'Insurance'
• Select 'Insurance'
• Select 'Cancel for any reason' and tap 'Documents'